Default portal

Send visitors straight into one Portal instead of showing them the Portal list.

By default, someone who opens https://portals.scaleflex.com or your own custom domain sees the list of Portals in your project. Setting a default Portal sends them straight into it instead.

Use it when your project has one Portal that is the front door: a brand hub, a press room, the Portal your custom domain exists for.

The Default Portal card, on the project's Settings page.

Set the default Portal

1. Open Settings.

2. Find the Default Portal card.

3. Choose a Portal from the list. Start typing to search if the project has many.

The change takes effect immediately; there is nothing to save or publish.

To stop redirecting and show the Portal list again, choose No default portal, or clear the field with the ×.

Choosing which Portal to send visitors to.

Which Portals you can choose

The list covers the Portals in the current project, excluding templates and archived Portals.

The Portal must be published

A default Portal only takes effect once it is published. Choose an unpublished one and the settings card warns you:

This portal is not published yet, therefore visitors will not be redirected here until it is.

Until then, visitors see the Portal list as before.

You can't archive the default Portal

Archiving is blocked while a Portal is the project default, so nobody can accidentally break the redirect:

This is your project's default portal. Change the default portal in Settings before archiving it.

Choose a different default or No default portal, and then archive it.

A default per custom domain

If you use custom domains, each one can open its own Portal. A project running several audiences from one set of assets can give each its own address:

Address	Opens
portals.scaleflex.com	The project's default Portal
pro.example.com	The Professional Portal
shop.example.com	The Retail Portal

Set a default Portal for a custom domain

The default you set belongs to the address you set it from. So to give a custom domain its own Portal, open the settings page on that domain rather than on portals.scaleflex.com.

1. Go to https://<your-custom-domain>/portals and open Settings.

2. Check the note on the Default Portal card. It names the domain you are on:

You're viewing this page on the custom domain <domain>. Setting a default portal here will be prioritized when visiting https://<domain>.

1. Choose the Portal that domain should open.

Repeat on each custom domain you want to point somewhere of its own.

If that note is missing, you are on the main domain and are setting the project default instead — which will not change where any custom domain lands.

What happens when there is no default

A custom domain with no default Portal of its own does not fall back to the project default. Visitors arriving at its bare address are sent to the Portal list on portals.scaleflex.com.

So if a custom domain should always open one Portal, give that domain its own default — setting only the project default is not enough.