> For the complete documentation index, see [llms.txt](https://docs.scaleflex.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.scaleflex.com/vxp-visual-experience-platform/settings/organisation/billing/payment.md).

# Payment

<figure><img src="/files/2wQRhe3H0R97tlEPH7Fr" alt=""><figcaption></figcaption></figure>

#### **Billing information** <a href="#billing-information" id="billing-information"></a>

| Setting         | Description                                                           |
| --------------- | --------------------------------------------------------------------- |
| Invoice email   | Add contacts who should receive copies of the invoices.               |
| Billing address | Specify (or update) a billing address and contact email for invoicing |

#### Payment details <a href="#payment-details" id="payment-details"></a>

List of available payment methods for making payments on your invoices. You can only choose one option.

| Setting                       | Description                                                                                                                                                                                         |
| ----------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Payment method: Card          | Once "CARD" is selected, you will be required to enter your card details, which will be used to make payments.                                                                                      |
| Payment method: Bank (manual) | Once "Bank (manual)" is selected, you will receive invoices by email based on your billing frequency (by default: monthly) and will have to pay via bank transfer on the designated account (IBAN). |
| Payment method: Direct debit  | Once "Direct debit" is selected, you must enter your IBAN, which will be used to make automatic bank payments.                                                                                      |

#### Usage Alert Notifications (Service)

When enabled, the platform will automatically send three usage alert notifications:

* When any component of your plan reaches **85% of its allocated allowance**
* When usage reaches **100% of the allocated allowance**
* When usage exceeds **125% of the allocated allowance**

These notifications are automatially sent by email to all users assigned the **Owner**, **Admin**, and **Accountant** roles within the company account.

In complement, external emails (without DAM account) can be added to the list of default recipients.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.scaleflex.com/vxp-visual-experience-platform/settings/organisation/billing/payment.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
