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Enable standard dashboards to control usage and assets delivery.
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You will find the "access" page by going to Settings > Project > Access (page). From here, you will be able to manage access to your project, through API keys, custom security templates or OAuth2.
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The Organisation section with Settings is where you can set the general details, view billing, and manage users and teams.
You can jump to the following sections to learn more.
The settings within the VXP platform are your control centre; use this section to understand how to set up your account, manage users or billing, and apply brand identity to your platform.
Within this section, you will learn about the following sections found within the Settings menu: - My Account - Organisation - Project
The Account section within Settings consist of two parts: Profile and Support. Use these pages to understand how to set up your account and use Support.
Continue to the next page to learn about setting up your Profile.
Control panel where users can manage profile information, login and security settings
| Section | Fields |
|---|---|
The Plan page provides an overview of your current plan which details what is included and the add-on features that you can purchase.
This page contains company-wide settings that are applied to all projects.
This page section contains information about the company:
In this section, the company-wide security settings can be specified.
Configure SSO so that users can log in with their corporate credentials (such as Active Directory, Okta, or Azure AD / Entra ID) into Scaleflex DAM.
An Identity Provider supporting SAMLv2 is required.
To configure SAMLv2-based SSO, click on the Add SSO connection button. Any Identity Provider supporting the SAMLv2 protocol is supported.
After saving the SSO connection, every user attempting to log in with an email address from the domain configured in Step 3 will be redirected to the configured Identity Provider and automatically logged into the Asset Hub if an active SAMLv2 session is enabled.
View your Users and manage roles with the DAM through the Users section.
Within these pages you will learn about:
- managing and inviting users onto your DAM
- viewing available roles and creating custom roles for your DAM
Use the Support page to log a bug or make inquiry directly to the Scaleflex CX team.
The Support window will display your logged ticket history to the Customer Experience team. The following information will be displayed:
In addition, you can make a direct request to the Support team by clicking the + Send request button.
When clicking the + Send request button, a form will appear. You can provide a title, message, and any attachments to the request.
When logging a bug, we recommend attaching screenshots or videos of the issue so the Support team can better understand and reproduce the issue.
The Roles page displays all current Roles and their permissions within Scaleflex DAM.
This page allows you to view all roles within the DAM and the permissions for each role.
You can click on + Add level to create custom levels. Custom levels can be created at the company or project levels. You can name the role as you wish and select which permissions are acceptable within the role.
Company-level roles exist within all projects within the organization, whereas a project-level role only pertains to the project in which the role was created.
Up to five custom roles can be created.
The invoice page shows all your paid and pending invoices. You can download them for your records and future reference.
| Setting | Description |
|---|---|
| Setting | Description |
|---|
| Setting | Description |
|---|
| Setting | Description |
|---|
Payment method: Card
Once "CARD" is selected, you will be required to enter your card details, which will be used to make payments.
Payment method: Bank (manual)
Once "Bank (manual)" is selected, you will receive invoices by email based on your billing frequency (by default: monthly) and will have to pay via bank transfer on the designated account (IBAN).
Payment method: Direct debit
Once "Direct debit" is selected, you must enter your IBAN, which will be used to make automatic bank payments.
Company name | The company name displayed in the upper left corner of the Asset Hub, unless a project logo has been uploaded under Branding |
Default language | When a language is selected, it will be shown by default to all users. Please note that each user can change it individually through the settings in My Account. |
Session Timeout | This is the default session timeout, which logs out the user after a certain amount of time after the last activity was made. |
Multi-factor authentication | Enable or disable MFA for the entire company. The MFA code will be sent via their phone or email. Please note that MFA is bypassed if SSO is enabled. |
Single sign-on (SSO) | Configure SAMLv2-based SSO to enable users to access the Asset Hub using SSO via an Identity Provider (IdP). You will still need to create the users in Scaleflex DAM before they will be able to login via SSO. |
Prompt new users to accept the company's T & Cs on first login | Enable or disable the requirement for users to accept the customizable T&Cs upon first login |
T & Cs text | The custom text or HTML to display to users on their first login. Supports multiple languages. |
Force all users to accept the new T & Cs | Modifying the content of the Ts & Cs will create a new version. Enabling this setting will force users who have already accepted the previous version to accept the updated version upon their next login. |
The Project section under Settings is where you will find the options to include brand identity, view your subscription, and apply analytics, and manage your access.
You can jump to the following sections to learn more.
Personal information
First name
Last name
Display name
Location
Bio
Profile image
Login Settings
Email address
Password with Edit password button
Multi-factor authentication
Session timeout
Multi-factor authentication (MFA)
Verify logins by email
Verify logins with SMS
Invoice email
Add contacts who should receive copies of the invoices.
Billing address
Specify (or update) a billing address and contact email for invoicing
Ticket ID | Number of Ticket request |
Title | Title of created ticket |
Updated at | Date and time of last comment or action made on ticket |
Updated by | Name of user that last updated the ticket |
Message | Preview of message sent within ticket |
Status | Current status of the ticket |
DAM Multi Tenants Dashboard
DAM Standard Dashboard
Dashboards visibility is managed in Settings -> Project->Analytics->Standard Dashboard
The Standard Dashboards Configuration section allows users to enable or disable various pre-built dashboards that help monitor and manage key asset delivery and usage areas. These dashboards provide insights into different aspects of the system, including CDN performance, optimization, storage, and more.
| Dashboard Name | Description | State | Purpose |
|---|---|---|---|
Enable or Disable Dashboards: Toggle switches are available for each dashboard.
Enabled: The dashboard is active and providing insights.
Disabled: The dashboard is inactive.
DAM Workflows Monitoring
Dam Traffic Origin
Scaleflex DAM allows you to group users in teams for easier role and permission management.
To create a new team, you can use the + Add Team button.
Give your team a meaningful name, add a description, and upload an avatar.
After a Team is created, you can find it in the list of existing teams. Click the ... icon at the most-right part of the screen and choose "Manage".
Now, you can add team members from the list of existing users in your current project. If the user hasn’t been invited to the project, or their invitation is pending, they cannot be added to a team.
You can select and delete team members, which removes them from the Team, but their account will remain active in the project.
If you select option "Edit" from the ... menu, you can rename the Team, modify its Avatar and Description.
Choosing option "Delete" from the ... menu allows you to delete a team. The users who were part of this team will remain active in the current project.
This section oversees the management of all users with access to Scaleflex DAM
The Invite Users modal allows you to send single or bulk invitation emails. You can create users at the company level, granting access to all projects within the company or providing access to one or multiple projects at the project level.
User level
The DAM supports various user access levels, known as a user level.
The user levels Owner and Administrator are only available for company-wide users as they have access to company-related information such as Billing or Organisation
| User level | Available menu |
|---|---|
The User Level determines which DAM menu items are visible to a user. It does not affect the folders and assets a user can view or the permissions assigned to them.
These accesses are controlled via the gallery role assigned via the Manage access modal.
Custom levels
In addition to the standard levels mentioned above, VXP administrators can create up to 5 custom levels and define which pages and menus will be available for each.
Custom company levels are only available for company-wide users as they can have access to company-related information such as Billing or Company
Custom project levels are available for company-level and project-level users (they don't have access to company-related information)
User invitation flow
Users can only invite lower-level users, except project-level VXP Managers, who can also invite VXP Managers.
Individually or in bulk, new users can be added via the + Invite Users button. The following fields are needed to invite a user:
Email address
User level (see above)
Access scope:
Entire company
Project(s): select projects the user should have access to
Once validated, an email invitation is sent to the user's email address.
A user can only manage lower-level users, e.g. a VXP Viewer cannot manage a VXP Manager.
The following attributes are available for editing:
User level
Active or inactive status
Access scope
It is also possible to create custom user attributes fields on top of the existing system fields (email, name..)
This section summarizes the Subscription page seen in the Settings bar.
The Subscription page lets you view and manage your current Scaleflex DAM subscription.
In addition, you can view additional optional modules and services that Scaleflex provides.
DAM User Can request Custom Dashboard
The Custom Dashboard is managed in Settings -> Project->Analytics->Custom Dashboard Menu.
Purpose:
The Custom Dashboard Creation page allows users to enable custom dashboards to gain insights about their assets. The interface offers input fields for creating a new dashboard, which includes providing specific identifiers and a quick seal.
Features
Add Dashboard Button: Users can add a new dashboard by clicking the "+ Add dashboard" button, which reveals input fields for configuration.
Dashboard Input Fields: Users must complete four key fields to create a dashboard successfully:
Dashboard Name: The display name of the dashboard.
Page Identifier: A unique identifier for the dashboard page.
Dashboard Identifier: A unique ID for the dashboard itself.
Quick Seal: A quick-access identifier for the dashboard.
Save and Cancel: Users can save the dashboard or cancel the creation process using the respective buttons after filling in the fields.
OAuth2 allows external websites or applications to access resources hosted by Hub on behalf of a user.
OAuth2 authentication is a more secure and complex authentication method that allows users to grant limited access to their resources without exposing their credentials.
Only users with admin or owner levels (roles) have access to the OAuth2 page in Settings
Manage API keys for headless applications
API keys allow to call of the Scaleflex DAM file management API and are suited for backend or headless applications where no user context is needed and where the key is not exposed to the browser
Authentication against the Scaleflex API is done with an API Secret Key, available under Settings > Project > Access (page) > API keys (tab).
New API keys can be created with the +Add key button. On click, the user will be requested to:
Enter the API key description so it can be easily identified
Select the permissions to be attached with the API key (multi-selection from the permissions list) -- these define what the user will be able to do with the assets
| API Permission | Description |
|---|
Existing API keys can be managed individually or in bulk for status (Active <> Deactivate). The following settings can be edited:
| Setting | Description |
|---|---|
| Setting | Description |
|---|---|
| Setting | Description |
|---|---|
| Setting | Description |
|---|
Filter
Description
Tokens
Values: Tokens owned by the same company Default value: All Tokens Purpose: Specify tokens to view stats accordingly.
Date range
Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days
Purpose: specify the time frame of the viewed stats
Graph name
Description
Traffic & Image Cache allowances per token
It shows the current plan, storage allowance and Traffic allowance per token
Traffic & Image Cache per token
It shows the Number of Requests, Traffic, Maximum Cache value and Average Cache value per token for the selected time frame
Total Requests / Period
It shows total number of requests for the selected time frame and tokens.
Total Traffic / Period
It shows total CDN traffic for the selected time frame and tokens.
Total Image Cache / Period
It shows total image Cache for the selected time frame and tokens.
Global Traffic per day
It shows the total CDN traffic for a specific set of tokens, aggregated by day. for the selected time frame and tokens.
Global Image Cache per day
It shows the total image cache for a specific set of tokens, aggregated by day. for the selected time frame and tokens.
Filter
Description
Date range
Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days
Purpose: specify the time frame of the viewed stats
Graph name
Description
Invited (activated) users
It shows the number of activated users per token for the selected time frame
Users logged in today
It shows the number of users logged in per token for the selected time frame
Invited (pending) users
It shows the number of pending users per token for the selected time frame
Number of teams with users
It shows the number of activated users per token for the selected time frame
Most active users
It shows users with the most logins for the selected time frame and token.
Number of unique users logged-In per day
It shows number of unique users logged-in aggregated by day for the selected time frame and token.
Users per team
It shows the users per team. for the selected time frame and token.
Users & Teams
Provides insights into user activity, roles, and team management.
Enabled/Disabled
Monitor and manage user roles, team activities, and access levels.
CDN & Delivery
Monitors CDN performance and asset delivery.
Enabled/Disabled
Track CDN efficiency and asset delivery speed and accuracy.
Delivery
Offers delivery-specific data like response times and geographical distribution.
Enabled/Disabled
Analyze delivery metrics and ensure assets are served optimally to different regions.
Cache & CDN
Displays cache behavior and CDN optimization details.
Enabled/Disabled
Ensure proper caching strategies and CDN utilization to optimize performance.
Optimization
Tracks optimization metrics, including image conversions and asset size reductions.
Enabled/Disabled
Monitor the effectiveness of image and file optimization efforts to improve load times.
Top-ranking
Displays rankings for top-performing assets based on key performance metrics.
Enabled/Disabled
Identify high-performing assets based on load times, views, and other important factors.
Webhooks
Provides insights into webhook activity and triggered events.
Enabled/Disabled
Track webhook usage and any events triggered by the webhooks.
Storage
Monitors storage usage for assets, detailing the consumption of resources.
Enabled/Disabled
Track storage utilization and get insights into which assets consume the most storage space.
Filter
Description
Date range
Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days
Purpose: specify the time frame of the viewed stats
Graph name
Description
Current storage used
It shows the Current storage consumed per token
Current number of assets
It shows the Current assets stored per token
Current number of folders
It shows the Current number of folders per token
Evolution of storage per period
It shows storage evolution per day for the selected time frame and tokens.
Evolution of folders & assets count per period
It shows folders and assets count evolution per day for the selected time frame and tokens.
Number of files per directory
It shows Number of assets per folder, for the selected time frame and tokens.
Filter
Description
Date range
Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days
Purpose: specify the time frame of the viewed stats
Graph name
Description
Events per status
It shows the number of events per status aggregated by time per token for the selected time frame
Events per assets
It shows the number of events that have occurred per asset, providing insights into the workload associated with individual assets per token for the selected time frame
Event throughput per day
It shows the throughput of events per day, offering information on the overall efficiency and capacity of the workflow system per token for the selected time frame
Active tasks
It shows the status of active tasks within the workflow system, allowing for real-time monitoring and identification of potential bottlenecks per token for the selected time frame
Events history
It shows access to the log history of events, enabling detailed troubleshooting and analysis of workflow behavior.
Filter
Description
Date range
Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days
Purpose: specify the time frame of the viewed stats
Graph name
Description
Referrers overview / period
This table presents a comprehensive overview of incoming requests, describing the percentage distribution based on whether they are accompanied by referrers or are without referrers.
Also, it shows the daily Traffic and requests for the selected period.
Top 10 referrers / period
This table presents the top 10 Referrers requested for the selected period, broken down by the referrer domain, Also, it shows the daily Traffic and requests for the selected period, and the total number of requests for each referrer domain.
Top 10 referrer URLs (last 30 days)
This table displays the top requested Referrers in the last 30 days only also the associated traffic for each referrer.
Filter
Description
Date range
Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days
Purpose: specify the time frame of the viewed stats
Graph name
Description
Daily Image Cache
This graph shows the total value of the image cache per day
Cache average / period
This graph shows the average value of the image cache for the selected timeframe
Cache minimum / period
This graph shows the minimum value of the image cache for the selected timeframe
Cache maximum / period
This graph shows the maximum value of the image cache for the selected timeframe
Daily Edge Requests
This graph shows the total number of edge requests per day in the selected timeframe
Requests total / period
This graph shows the total number of edge requests in the selected timeframe
Average / day
This graph shows the average number of edge requests in the selected timeframe
Peak (10-min burst)
This graph shows the peak number of edge requests in the selected timeframe
Originals / Variants (Transformations)
This graph allows to compare the number of original requests and their variants.
Formats: Original vs Variants
Number of Originals and Variants per format in the selected timeframe
Daily Image Cache Originals vs Variants
This graph allows to compare the image cache of originals and their variants
VXP Owner (company only)
Only 1 user can be the Owner of the company. It has access to all DAM pages & System Settings.
VXP Administrator (company only)
There could be multiple users with this User Role. They have the same visibility and privileges as the Owner. The only difference is that the Admins can not create other Admins or promote a new Owner.
VXP Accountant
This User Role has access only to theBillingsection.
VXP Manager
The Managers have access to all DAM pages & System Settings except Billing and Company settings. Limitations:
Company-wide Managers can only manage users with lower levels than Manager in all company's projects.
Project-level Managers can only manage users with lower levels or another Manager in their own project.
VXP Developper
The Developers have access to all DAM pages and the following menus from System settings:
DAM
Metadata
Storage
Automations
DMO
VXP Contributor
The Contributors have no access to any System Settings.
They can see only:
Home
DAM (all pages)
VXP Viewer
The Viewers have no access to any System Settings
In DAM they have restricted permissions for viewing and sharing data:
Home
DAM:
Assets
Folders
Sharebox
Login page layout
Select the layout of the login page
Background cover type
Select the background of the login page: color or an image
Cover
Select a background image if you have selected the image option or the main color, if you have selected the color option
company logo
Upload a project (or company) logo to be displayed on the top-left corner of the Asset Hub. You can add logos that accomodate to Light and Dark themes.
Favicon
Upload a custom favicon to replace the default Scaleflex DAM favicon.
Theme
Select between Dark, Light and Custom theme.
Color
Add your own color-hex code to override the Asset Hub's default colour.
Default number format
Set the format for the thousands and decimal separators in numbers
OAuth 2 login URL | Read only input field which providing a link to Hub OAuth2 login page and could be used on external website. |
Service Name | Input field to add name of the service which will appears on OAuth2 login page. |
Communication Type | Section where the communication type can be selected to define how the Hub will interact (sending session data) with an external section. There are two options:
|
Example | Section to simplify integration
|
| List assets |
| Fetch assets |
| Upload file |
| Create file metadata |
| Update file metadata |
| Rename file |
| Move file |
| Delete file |
| Set file visibility |
| Update file labels |
| Edit file |
| Create directory |
| Rename directory |
| Create and update directory metadata |
| Move directory |
| Delete directory |
| Set dir visibility |
| Change container configuration |
| List container configuration |
| Change product information |
| Perform autotagging |
| List collections |
| Manage collections |
| View labels |
| Manage labels |
| Manage sharebox |
| Manage airbox |
| Manage approval |
| Approve/Reject assets |
| View accesses |
| Manage accesses |
Description | To identify the API keys |
Secret key | The API key value. To be kept secret |
Created at | The API key creation date |
Active | The API key status that can be toggled from activated to deactivated using the ... options Note: If used, deactivated API keys will return an error |
Copy | Copy the secret key in the clipboard for easy integration |
Security templates are used to generate API access keys (temporary keys with configurable permissions & restrictions)
The Security Templates are accessible from Settings > Project > Access (page) > Security template (tab).
Security Templates can be created with the +Add Template button by entering the following informations
Used to identify the security template
Used to define what users can / can't do with the assets. Permissions are selected from the list:
| API Permission | Description |
|---|
These settings set limits on the Upload API.
Restrict IP limitation
It restricts API calls based on IP address ranges and/or countries.
This setting allows to set the validity period of the key, for example to match the user's session length in your authenticated application
Directories where the key is allowed to list elements.
Existing API keys can be managed individually or in bulk for status (Active <> Deactivate):
| Setting | Description | Default |
|---|
| Setting | Description | Default |
|---|
| Setting | Description | Default |
|---|
| Setting | Description | Default |
|---|
| User level | Description |
|---|
Filter | Description |
Date range | Values: Date ranges with format DD/MM/YYYY Default value: Last 30 days Purpose: specify the time frame of the viewed stats |
Graph name | Description |
Daily Request Count | This graph shows you the total requests per day aggregated by cache type (HIT/MISS) in the specified period |
HIT/MISS over period | This graph shows total requests aggregated by cache type (HIT/MISS) in the specified period |
Daily CDN Traffic | This graph shows you the total traffic per day in the specified period |
Daily Traffic average / period | This graph shows you the average traffic in the specified period |
Daily Traffic peak / period | This graph shows you the peak traffic in the specified period |
Total Traffic / period | This graph shows you the total traffic in the specified period |
| List assets |
| Fetch assets |
| Upload file |
| Create file metadata |
| Update file metadata |
| Rename file |
| Move file |
| Delete file |
| Set file visibility |
| Update file labels |
| Edit file |
| Create directory |
| Rename directory |
| Create and update directory metadata |
| Move directory |
| Delete directory |
| Set directory visibility |
| Change container configuration |
| List container configuration |
| Change product information |
| Perform autotagging |
| List collections |
| Manage collections |
| View labels |
| Manage labels |
| Manage sharebox |
| Manage airbox |
| Manage approval |
| Approve/Reject assets |
| View accesses |
| Manage accesses |
Limit per min ( | Set the maximum uploads per minute with the key | Unlimited |
Limit per source IP ( | Maximum number of uploads allowed by IP by the key | Unlimited |
Directory scope ( | Directories where the key is allowed to upload. If you want to allow all subdirectories of /folder, set the value to /folder/* | All directories |
Whitelist IP ranges ( | IP addresses allowed to perform requests using this SecurityTemplate | No restrictions |
Whitelist countries ( | If the IP address is detected to come from these countries, they are allowed to make requests to the system | All countries are allowed |
| time in second before the key expires | 1200 s (20 minutes) |
| Directories where the key is allowed to list and search assets. If you want to allow all subdirectories of /folder, set the value to /folder/* | All directories |
Description | To identify the Security template |
Secret key | The Security Template value. To be kept secret |
Created at | The Security Template creation date |
Scope | Used to limit the scope. Value "project" by default. |
Active | The Security template status that can be toggled from activated to deactivated using the |
Copy | Copy the secret key in the clipboard for easy reuse |
