> For the complete documentation index, see [llms.txt](https://docs.scaleflex.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.scaleflex.com/vxp-visual-experience-platform/settings/my-account/support.md). # Support Use the Support page to log a bug or make inquiry directly to the Scaleflex CX team. The Support window will display your logged ticket history to the Customer Experience team.\ \ The following information will be displayed:
| | | | ---------- | ------------------------------------------------------ | | Ticket ID | Number of Ticket request | | Title | Title of created ticket | | Updated at | Date and time of last comment or action made on ticket | | Updated by | Name of user that last updated the ticket | | Message | Preview of message sent within ticket | | Status | Current status of the ticket |

In addition, you can make a direct request to the Support team by clicking the + Send request button. When clicking the + Send request button, a form will appear. You can provide a title, message, and any attachments to the request.
{% hint style="info" %} When logging a bug, we recommend attaching screenshots or videos of the issue so the Support team can better understand and reproduce the issue. {% endhint %}