CI-Hub

CI-Hub allows you to easily open and modify assets stored in the Scaleflex DAM using Office365, Google, Figma, and Adobe software. It also allows to add a seamless integration of your Scaleflex DAM library as an extension of your own personal computer storage with the CI-Hub Drive connector, that adds a Cloud-connected "additional drive" to your Windows Explorer or Apple Finder.

A complete list of the compatible software tools for use with CI-Hub can be found here.

Prerequisites:

In order to access your DAM assets in the programs mentioned above, you must have:

• an active user account in Scaleflex DAM

• an active licence registered in CI-Hub (ask your administrator or point of contact)

• an access (account or licence) to the software you wish to use for asset modification

• installed the corresponding CI-Hub integration (aka. add-on, extension) for that software.

Please check this page for detailed instructions for your software.

Steps to open an asset via CI-Hub in a third party software:

1. Open the CI-Hub integration panel in the desired software and click the "Login" button

2. Use your CI-Hub credentials on the page "Sign in to CI HUB" and switch back to the application

3. Validate your Scaleflex DAM connection and authenticate

   1. [first time] Add a connection to Scaleflex (the [+] icon on the right) and connect using your DAM credentials on the dedicated page, select your Project identifier to connect to

   2. [following times] Reload your connection to Scaleflex (the "refresh" icon at the bottom)

Please note: When you log into your Scaleflex DAM account, and select the project you wish to grant access to via CI-Hub, you must use the name shown in the top right of the Scaleflex DAM interface:

Functionalities:

The CI-Hub connector allows you to preview files available in DAM, then to select them for export and open them in your preferred software tool. You may modify the content within that tool and then upload the new version of the file back to Scaleflex DAM. The upload is not automatic and occurs only after the user selects this option.

The connector allows you to search for files and inspect their metadata as well.

Additional notes:

• Some types of files cannot be opened in certain software. This is a limitation of the software itself and it comes from the "specialisation" of what it is doing. For example, video files cannot be opened using the CI-Hub connector for Adobe Photoshop, nor can Excel sheets be opened using the connector for InDesign.

• The Gallery and User Role permissions in Scaleflex DAM may affect the number of files accessible via CI-Hub, as well as the actions that can be applied to them. For example, if a folder is hidden from a specific user in Scaleflex DAM, its content will also be unavailable for that user in CI-Hub. Also, if the user does not have a permission to upload new files in Scaleflex DAM, it may result in a failure to upload the modified file version back to DAM after editing within the specified software.

• Some software have file size limitations when importing assets from DAM. Known use cases are:

  • the integration with Google Slides that do not allow assets bigger than 8MBs. In such cases a solution could be to open the file in Powerpoint or in some of the products of Adobe.

  • Figma allows images with dimensions up to 4096x4096px to be imported.

• The process of uploading the edited version back to DAM depends on the filename of the new file and the configuration of your Scaleflex DAM storage. If you choose the same filename and folder as the existing asset, be aware that if DAM Storage is set to 'New version,' the file will be uploaded on the top of the existing asset. If it is set to 'Overwrite,' the new file will replace the previous version, and the older file will be lost. If it is set to 'Refuse upload,' you will need to change the filename to import the new file back to the Scaleflex DAM.
• The CI-Hub connector needs to actively be connected to Scaleflex DAM in order to fetch the assets content from the Storage, you therefore need to be online and have a steady internet connection.